http://www.faithpromiseweb.com/support/topic/video-problems Technical Support for the iCampus of Faith Promise Church en-US Tue, 07 Feb 2012 20:27:35 +0000 http://bbpress.org/?v=1.1 http://www.faithpromiseweb.com/support/topic/video-problems#post-27 Sun, 27 Feb 2011 12:31:34 +0000 Kyle 27@http://www.faithpromiseweb.com/support/ If you're not able to get video to work on our Internet Campus, we also archive video messages online at http://faithpromise.org/media.

]]> http://www.faithpromiseweb.com/support/topic/video-problems#post-5 Sun, 08 Nov 2009 10:35:29 +0000 Kyle 5@http://www.faithpromiseweb.com/support/ Also, if you're running any memory-consuming programs, that may slow down your computer and keep the video from playing smoothly. You may want to close those programs to see if that helps.

]]> http://www.faithpromiseweb.com/support/topic/video-problems#post-2 Thu, 29 Oct 2009 13:58:37 +0000 Kyle 2@http://www.faithpromiseweb.com/support/ Because of the size of video files, you may not be able to see the video unless you have a fairly fast internet connection. If you do have a fast internet connection and are still having problems viewing the iCampus video, some of the suggestions below may be helpful:

1. Most of the time the problem can be resolved by simply refreshing your browser.
2. If that doesn't work, try resetting your DSL or cable modem. This can be done by turning it off for a minute and then turning it back on (once you turn it back on, it may take a minute or so for it to start working again).
3. Make sure that you have the latest version of Flash installed for your browser. You can download it for free here.
4. If you're using Internet Explorer, you can try using a different browser such as FireFox or Safari (you may have to re-install the Flash Player).
5. If none of these suggestions help, please submit your browser information to us by filling out this short form.

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